Privacy Policy

At PROMAXHOCKEY, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data.

Information We Collect

Personal Information

We collect personal information that you provide to us, including:

  • Name, email address, and contact information
  • Billing and shipping addresses
  • Payment information (processed securely by third-party providers)
  • Order history and preferences
  • Account credentials

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent on our site
  • Referral sources

How We Use Your Information

We use your information for the following purposes:

  • Process and fulfill your orders
  • Provide customer service and support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Prevent fraud and ensure security
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who help us operate our business (payment processors, shipping companies, etc.)
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition
  • With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security audits
  • Limited access to personal information

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.

Your Rights

You have the following rights regarding your personal information:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to or restrict processing
  • Data portability
  • Withdraw consent for marketing communications

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and purpose of processing.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

  • Email: promaxhockey@gmail.com
  • Phone: +60 11-1222 3332
  • Address: [Your Business Address]

Last updated: October 22, 2025